Shipping Policy
This website is operated by Zhaoqing Ganxuan Trading Co., Ltd. Throughout the site, the terms "we", "us" and "our" refer to Zhaoqing Ganxuan Trading Co., Ltd.
Shipping Destinations and Timeframes
We currently ship to addresses within the United Kingdom and select international destinations. Please allow 2-5 business days for order processing and quality control. Standard shipping typically takes 5-10 business days for delivery after dispatch. Please note that shipping times may vary depending on your location and any unforeseen carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your order total and shipping destination. We offer free standard shipping on orders over a certain amount (as displayed on our website).
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the status of your delivery.
Company Information
Operating Company: Zhaoqing Ganxuan Trading Co., Ltd.
Company Address: Unit A095, 5th Floor, Nos. 36 & 38, Shichang West Street, Duanzhou District, Zhaoqing City (Residential-to-Commercial Conversion)
Contact Phone: 14732486317
Support Email: service@deralin.com
Business Hours: Monday to Friday: 9:00 AM-5:00 PM